Operations & Technology
Full-time, PermanentIT Officer
We are looking for a capable IT Officer to keep our store systems, website and digital tools running smoothly. You will support our point-of-sale, stock management, online ordering and office IT, helping the business run efficiently every day.
This role is eligible for Skilled Worker visa sponsorship for suitably qualified and experienced candidates.
Key responsibilities
- Install, maintain and troubleshoot till (EPOS), stock management and office computer systems
- Manage and update the company website, online ordering platform and social media tools
- Provide day-to-day IT support to staff and resolve hardware, software and network issues
- Set up and maintain CCTV, networking equipment, printers and other store technology
- Maintain data backups, software updates and basic cybersecurity measures across the business
- Generate sales, stock and performance reports for management from store systems
- Liaise with external IT suppliers, software providers and contractors as required
- Train staff on the correct use of tills, scanners and other digital equipment
What we are looking for
- A degree, diploma or equivalent qualification in IT, Computer Science or a related field, or equivalent practical experience
- Hands-on experience supporting computer systems, networks and point-of-sale or retail software
- Good working knowledge of Microsoft Office, basic website management and common business software
- Strong problem-solving skills and the ability to work independently
- Good spoken and written English to communicate with staff, suppliers and customers
- Eligible to work in the UK, or eligible to apply for a Skilled Worker visa with sponsorship from Islamic Superstore
Benefits
- Competitive salary, reviewed annually
- Staff discount on groceries, halal meat and store products
- Workplace pension scheme
- On-the-job training and support to develop your skills
- Friendly, family-run working environment
- Skilled Worker visa sponsorship for the right candidate, including support with the application process